Voice AI agents
Launch voice workflows that can qualify, support, route, and follow up with customers.
Features
A shared operating layer for customer-facing AI agents.
CallGen connects voice, messaging, tools, memory, and metrics so AI agents can operate with the context your team already has.
True Omnichannel Memory
The black box era is over.
Customers hate repeating themselves. CallGen unifies context across channels, so when a user chats on WhatsApp and then calls five minutes later, the agent knows exactly why.
Unified Identity
One customer identity connects voice, WhatsApp, SMS, and email.
Smart Supervision
Monitor intent, sentiment, and escalation risk while calls happen.
Transparent Pricing
See the raw provider cost of every second and every message.
Call #8821 Analysis
4m 12s Competitor standard$1.20 / min
Premium Wallet Breakdown
Twilio~$0.008
OpenAI Realtime~$0.06
ElevenLabs~$0.09
Total direct cost~$0.158 / min
AI CRM
Your agents can suggest opportunities from calls, using criteria you define.
Beyond shared memory, CallGen lets each business decide what makes a call or a series of calls CRM-worthy. The agent analyzes completed conversations, filters for those signals, and proposes qualified opportunities for pipeline review.
Signal
Client-defined criteria
Source
Completed calls
Result
Pipeline-ready opportunities
A caller should become an opportunity if...
They ask for pricing, request availability, need a quote, book a demo, or show clear intent to become a client.
Sales pipeline
2 Suggested
Suggested
Qualified
Proposal
Won
Maria Lopez
Asked for pricing and next availability
SuggestedQualified
North Clinic
Requested demo for 3 locations
SuggestedQualified
What CallGen does
A practical operating layer for teams building customer-facing AI agents.
Shared customer memory
Keep context available across channels, sessions, and handoffs.
Messaging continuity
Unify voice, WhatsApp, SMS, and email interactions around the same customer journey.
Custom tools
Connect agents to APIs, internal workflows, and tools such as Google Calendar without hard-coding every action.
CRM opportunity pipeline
Let agents suggest qualified CRM opportunities from calls based on the criteria your business defines.
Control and governance
Pair automation with account security, workspace structure, and reviewable behavior.
CallGen
More than AI agents. An operational layer for real business use
CallGen helps companies move from fragmented tools and reactive support to supervised AI operations across voice, chat, and connected systems.
Shared context + memory
Real-time supervision
Connected systems